Crimson Charm Necklace
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LAYER THE Love
Why Elra
Crafted to Last
Every Elra piece begins with high-grade stainless steel, chosen for its strength, durability, and long-term wear. Jewellery that keeps up with you, day after day.
The Gold Look, Minus the Markup
Finished with 18K gold plating, our designs offer the richness of gold without the traditional price tag. Elevated style, made more accessible.
Made for Everyday Life
Waterproof. Sweat-proof. Tarnish-free. Designed to move with you and backed by a lifetime warranty because your jewellery should fit effortlessly into your routine.
Mindfully Made
We use recycled or recyclable materials wherever possible, from product components to packaging thus reducing impact without compromising on design.
FAQ's
🛍️ Orders and Shipping
Orders placed before 12 PM IST usually dispatch the same working day, depending on courier pickup. Orders placed later, on weekends, or on public holidays ship the next working day. Delivery timelines vary by location and appear at checkout. See our Shipping & Delivery Policy for more details.
Yes, if your order has not been dispatched. Contact our support team immediately with your order ID. Once shipped, the address cannot be changed, and reshipping fees may apply. See our Shipping & Delivery Policy.
Yes. We offer free shipping on all prepaid orders across India. Cash-on-Delivery orders include a ₹100 convenience fee and are available for orders up to ₹6,500. See our Shipping & Delivery Policy.
You will receive SMS, email, and WhatsApp notifications with live tracking once your order is dispatched. See our Shipping & Delivery Policy.
🔁 Returns, Exchanges and Refunds
We accept returns and exchanges of unused, unworn items within 30 days of delivery. Items must be in original packaging with tags intact. Replacement products will be shipped after passing our quality inspection. See our Return, Exchange & Refund Policy.
Custom or personalized pieces, hygiene-sensitive jewellery such as piercings, clearance or final-sale items, and promotional gifts are not returnable or exchangeable. See our Return, Exchange & Refund Policy.
If your item arrives damaged, defective, or incorrect, share a short unboxing video and clear photos within 48 hours of delivery. We will arrange a free replacement, store credit, or refund. See our Return, Exchange & Refund Policy.
Refunds are issued to the original payment method or via UPI for COD orders. Processing usually completes within 7 to 10 business days after quality inspection. See our Return, Exchange & Refund Policy.
A ₹100 deduction applies for refunds to cover return logistics. If you choose store credit, there is no deduction. See our Return, Exchange & Refund Policy.
💎 Warranty and Repairs
Yes. Every Elra piece includes a lifetime plating warranty for natural fading or discolouration and a 6-month repair warranty for clasps and stone settings. See our Repair & Warranty Policy.
The warranty covers natural plating fade, tarnish, and manufacturing defects. It does not cover damage caused by perfume, chemicals, moisture, impact, or misuse. See our Repair & Warranty Policy.
Email support@elra.in with your order number, photos or videos of the issue, and a short description. Our team will guide you through the process. See our Repair & Warranty Policy.
💳 Payments
We accept all major credit and debit cards, UPI, digital wallets, and net banking. All payments are securely processed in INR through encrypted gateways. See our Payments & Security Policy.
Yes. COD is available for eligible orders up to ₹6,500. A ₹100 convenience fee applies. COD orders may require verification before dispatch. See our Payments & Security Policy.
Refunds for COD orders are issued via UPI transfer once you share a valid UPI ID with us through official email. See our Payments & Security Policy.
💛 Jewellery Materials and Care
Our jewellery is crafted in high-grade stainless steel with an 18K gold PVD coating for durable shine. Every piece is nickel-free, lead-free, and cadmium-free, making it gentle on sensitive skin. See our Product Care & Materials Policy.
Our premium PVD coating resists tarnish and keeps its glow through daily wear. Some fading may occur over time with exposure to moisture or chemicals. This is covered under our lifetime plating warranty. See our Repair & Warranty Policies.
- Avoid contact with perfume, lotions, and water
- Remove before showering, swimming, or exercising
- Wipe gently after use with a soft cloth
- Store in a dry pouch away from moisture and sunlight
See our Jewellery Care page.
our sustainability progress
View Sustainability PolicyCrafted in recycled 316L stainless steel and wrapped in recyclable materials, every Elra piece reflects care and intention. Presented in a hand-stitched cotton pouch, our jewellery is made to shine with you through time, not to waste away.
